• Cancellation Notice: We kindly ask that you provide at least 48 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient in need.
• No-Show Policy: If you fail to attend your scheduled appointment without prior notice, we will unfortunately need to retain the prepayment made for this appointment.
• Broken Appointment Fee: A broken appointment fee of 50% of the scheduled appointment cost will be charged for any appointments cancelled without the required 48 hours’ notice or for any missed appointments.

We appreciate your understanding and cooperation in helping us provide quality care to all our patients.

Should you feel the need to speak to a supervising member of our team

If you do feel the need to inform us of anything, please do not hesitate to contact the practice directly by whatever communication method you prefer. We will listen to any comment you wish to make and if appropriate to gather any further information and respond to you as soon as possible.