I'm not a patient here. Can I still come in?
Yes. Emergency appointments are open to new patients — most of the people on this page were new when they first rang us.
Will you actually see me today?
If you call while we're open, we'll give you a time the same day. Ring first thing for the widest choice of times.
I'm terrified of the dentist. What then?
Tell reception when you call. We'll plan the visit around it — slower, more explanation, breaks whenever you want them, and sedation if you need it.
What if I need a root canal or extraction?
If the tooth has to come out, that is usually done there and then and it is part of the £245 — you will not be sent away to book it. A root canal is a course of treatment rather than one appointment, so we take the pain away on the day and give you the options and the cost in writing for finishing it.
What should I do while I wait?
Over-the-counter painkillers as directed, warm salt-water rinses, and avoid very hot, cold or sweet things. Don't put painkillers on the gum — it burns.
It's out of hours. What do I do?
Call NHS 111 for urgent out-of-hours advice. If there's facial swelling affecting breathing or swallowing, or uncontrolled bleeding, go to A&E. Then ring us when we open.